Kid Rapt Testimonials

Pop It Lock

I was introduced to the Pop-it lock by my local fire safety department who run a 'home-safety equipment scheme'. They fitted the pop-it lock on our cleaning cupboard, to keep my then 18 month old out and away from the harmful chemicals stored in there. We have been using it for 9 months and find it very sturdy, and easy to use. My daughter is now 2 years old and can reach the cutlery draw, full of an array of sharp utensils. So I ordered another lock directly from Kid Rapt Ltd.

The service was really friendly and amazingly quick, it’s been a long time since I have had such reliable and helpful service. The lock itself was simple to fit, even for me, which is saying a lot! I couldn't recommend them enough.

Shirine Nujjoo

Children's Centre support I have recently liaised with Kid Rapt to gather resources and donations for the Children’s Centre I work in at Darton, Barnsley. Our Children's Centre supports and guides families with children under 5; specifically families with disadvantaged backgrounds. For Child Safety Week (23rd – 29th June 2014) we will be talking to parents and children about all aspects of safety as well as promoting safety products, businesses and projects. We have been overwhelmed by the kindness Kid Rapt have shown us and cannot praise them enough! Courtney Law – Outreach Worker – Darton Children’s Centre, Barnsley:

Helpful information Your newsletter is a really helpful mine of information that keeps me up-to-date with some of the latest prevention campaigns around the UK and in other parts of the world. It provides a useful resource that our Child Death Overview Panel and Children Safeguarding Boards can use to guide policy and our local prevention campaigns A Designated Doctor for Unexpected Deaths (DDUD) in the West Midlands:

First Aid kits and Baby bags

We have just recently purchased some Tiny First Aid Kits for our new Baby Bags and are over the moon with the quality and affordable price of this product, only £2.50 per kit! It has been a pleasure dealing with Penny at Kid Rapt and we will definitely be coming back again to re-order other products in the future.

Thank you.

The Harbour Children's Centre:

Newsletters

I have mentioned in the past, but just to say again, I find your emails imperative to running a child accident prevention project. I do not forward the email on to anyone else, however new information together with your website is relayed in my training sessions with professionals.

Keep up the invaluable work.

Karen Kennedy Health Development Officer Manchester Care & Repair Ltd:

Newsletters We are a childcare charity. I circulate your emails to our five nurseries, 3 development workers - who cascade the information down to nurseries, children's centres and Baby & Toddler groups in Ealing (84 nurseries/children centres and 56 b & t groups). This is also sent to 4 other members of staff who have various roles. We complete a quarterly newsletter 'Alliance News', which is developed around the five outcomes of Every Child Matters and at times may have information from your website. This goes out all over Ealing via email. Kaneez Zaidi: Pre-school Learning Alliance, Ealing Sub-Committee - Training & Communications Coordinator

Deliveries The supplying project said about Kid Rapt – ‘We were always impressed with your friendly and professional help and support throughout the scheme answering our queries and especially accommodating our requests for certain delivery times’ a recipient of the National ‘Safe at Home’ child safety project facilitated locally by the National Children’s Centre in Huddersfield

Safety Packs "We at Kiddie Kare, a Dundee based child home safety equipent loan scheme, recently decided to design our own safety starter packs. We recognised the value for money of the "Clippasafe" pack, but decided that we wanted better quality locks, an additional door jammer and that we could do without a video lock - hardly a child safety item! We submitted a list of our requirements to Kid Rapt, and Carol very helpfully came back to us with suggested improvements that we were delighted to adopt. Carol then designed for us a leaflet (incorporating our logo) that provided information on the use of the equipent we had selected. We were pleasantly surprised at how little the extra cost was. We would strongly suggest that any similar scheme consider approaching Kid Rapt for advice on designing a tailor-made home safety pack." Dundee Kiddie Kare Home Safety Equipment Scheme:

Newsletters 'Just a quick email to say how much I appreciate your newsletters and information you send out. I have become part time now in my role so have very little time to attend accident prevention meetings, conferences and read research on various safety topics to enable me to keep up to date - so your newsletters are very useful. I found Tania Hardisty's power point on baby-walkers, very interesting and I will definitely use it with the Health Visitors. It will save a lot of time on a presentation. I have decided to concentrate on Carbon Monoxide next year for Child Safety Week and so your website link and information about Carbon Monoxide will also be very useful. Once again thank you and keep up the good work.' a Public Health Colleague in the Worthing Area:

Newsletters "Your information is always straight to the point, and unlike some other newsletters, I never have to sift through pages of vaguely interesting material to get to something useful - you know exactly what your colleagues require. Your genuine interest in safety always shines through!" RoSPA colleague in Scotland:

Service levels Thank you very much for the samples and catalogues. I really appreciate your help and advice. I have an order ready to go and I know the service will be of top quality as usual. I must praise your staff highly for such wonderful customer service. I have never experienced such service from any company. Helen Dowds, Home Safety Officer, Strabane District Council:

Service levels "The service we receive from you is second to none, we cannot express enough how highly we recommend your service. You are knowledgeable, very competitively priced and keep us abreast of all relevant information we need to make our purchasing decisions. Whenever we have a call from other schemes just starting up and looking for advice and a reliable supplier, we always recommend they should use Kid Rapt." one of our London Authorities:

Service levels "I wonder if you would be kind enough to pass on to your staff my compliments on the exemplary service they have demonstrated recently. I really have been most impressed by Kid Rapts' professionalism and standards of service. I have recommended the company to another organisation which is setting up another scheme" one of our projects in West Lothian:

Training sessions I just wanted to let you know I do appreciate all the work you do for me and as I said before there would not be a project without the help you have given. I was emailing you today to say thank you for all your help with the sessions. It is lovely to meet someone as passionate at myself about home safety. I think your interest and enthusiasm shows through and is passed on to the audience. I feel this is an invaluable part of the work for my mums to see, and I know you passed on a lot of good advice to them and sparked an even greater interest in home safety I wanted to let you know that I do appreciate all the help you have given to me and the project. I find it really important that I can ring you with any safety queries and you always do your best to help. I rely on your help and will continue to promote your company to others working in the same field. Thanks again" one of our clients from the West Midlands:

Service levels

I have been thoroughly impressed with Kid Rapt from start to finish. We had a very difficult time finding a stair gate that would fit our very wide staircases in our new nursery building. Alan was extremely helpful from my first phone call, and was able to give fantastic advice which solved the problems we were having. Alan responded to emails very promptly and thought of ways round any issues we were having and provided us with sketches to show us how the products would work. Alan ensured that delivery was expedited so that we received the gates on the next working day, which was crucial in allowing us to open on time. Without the help of Kid Rapt, we would have to have delayed our nursery opening. I wouldn't hesitate to recommend Kid Rapt, the customer service has been truly exceptional!

Jan 2018

Maria McKiernan. Footsteps, Wilmslow.