From one of our clients in the Ashfield Area

The Kidrapt newsletters are full of really useful safety information and advice for home safety projects.  It is great to be kept up to date on new products and legislations, these newsletters save me the hassle of doing the research myself. I also like the website links where I can go for even more information on statistics etc.  Kidrapt offer an excellent range of safety products and it is brilliant that Kidrapt know everything there is to know about the products they are selling.  I wouldn't buy my safety gates from any other supplier.

From Sally Morton - Imps Programme Manager - Manchester Royal Infirmary

"I would like to congratulate you on the content of your newsletters. It is really difficult when you are busy keeping up to date with what is current in child safety and your newletters are really helping me and my team to do that more easily they are brilliant (so informative, current, etc), so many thanks for all your hard work in helping us in this way.

In the December Supplement you said you could e-mail Ken Dunn's powerpoint I would be really interested to receive it please."

From Jim Oram - Leicester Safe and Healthy Homes Scheme

"The Safe & Healthy Homes scheme was set up in Leicester over eight years after spending some considerable time researching accidents and various schemes that were available at that time providing child safety equipment. We decided on what equipment we needed to reduce accidents to children and then asked various suppliers of child safety equipment to tender for our business, not only looking at the price and the quality of the equipment but also looking at delivery time and storage of equipment. Kid Rapt was by far the best supplier and still remains well ahead of its competitors. In addition Carol Ainge is a leading figure in providing home safety advice, not only to Kid Rapt clients but throughout the Industry. Kid rapt also evaluate equipment and in some cases carry out independent tests on behalf of their clients.

With regards to our scheme we undertake individual home safety assessments, identifying hazards within the home and advising clients on how to make their homes safer for their children. We also identify what child safety equipment is required and then arrange for these items to be fitted. We started this approach whilst working within the Sure Start Beaumont Leys and Stocking Farm area of Leicester where we reduced hospital admissions caused by an accident within the home by 35.5%. We now work within nine children's centres throughout Leicester."

From: SureStart Programme Director, Leicestershire

"I wrote about a year ago complimenting you on your excellent newsletter. Having just read your latest I'm complimenting you again. As a SureStart Programme Director I receive numerous newsletters. Many get scant attention - "Life's too short". But there is no question that the KidRapt newsletter is an exception. It is consistently one of the most interesting and informative of all the ones we receive."

From one of our clients in Bromley

"The service you provide is always prompt and excellent - which makes life very much simpler for us!"

From one of our clients in Halton.

"It has been a great pleasure dealing with your staff and your service has been more than excellent.
There have been times when we have desperately needed safety equipment to replenish our stocks and you have all been more than willing to accommodate our requests for last minute requests, which we have found to be a fast, efficient and prompt delivery service. If there has been anything that you have not stocked, we have found that you have always gone out of your way to find that item.
We have found your customer service to be of a high professional standard and your monthly Supplement Newsletter is constantly used as an excellent resource tool and full of important, up to date research and information which we utilise within our department on a constant basis. The information you provide has quite often been used on our displays and information posters etc, which has been very helpful at times.
Although I am now not covering Home/Child Accidents, I would be grateful if you would please keep me on your mailing list and keep sending me your newsletters, as I feel that I will still make use of the information and this allows me to keep up to date with any new changes that come into effect in the future. Even though I am now covering smoking cessation I believe this will link in with smoking (house fires etc).
Once again, many thanks for your help, support and service."

From our client - Dundee Kiddie Kare Home Safety Equipment Scheme:

"We at Kiddie Kare, a Dundee based child home safety equipent loan scheme, recently decided to design our own safety starter packs. We recognised the value for money of the "Clippasafe" pack, but decided that we wanted better quality locks, an additional door jammer and that we could do without a video lock - hardly a child safety item! We submitted a list of our requirements to Kid Rapt, and Carol very helpfully came back to us with suggested improvements that we were delighted to adopt. Carol then designed for us a leaflet (incorporating our logo) that provided information on the use of the equipent we had selected. We were pleasantly surprised at how little the extra cost was. We would strongly suggest that any similar scheme consider approaching Kid Rapt for advice on designing a tailor-made home safety pack."

From one of our Sure Start clients

"I am writing to say thanks to you and your team for all the excellent work you do at Kid Rapt. I find your service to be extremely flexible and friendly, even when I ask you to do the near impossible when I haven't planned ahead enough! I'm sure Penny is a magician!

I can't put a value on all the advice and guidance you provide. This makes you much more than just another supplier and I'm sure the service we provide to the public would be much less effective if we didn't have your help.

In a world of busy workloads with ever changing developments and research your service makes life that bit easier. I am very grateful for this.

Keep up the good work"

From a Public Health Colleague in the Worthing Area:

'Just a quick email to say how much I appreciate your newsletters and information you send out. I have become part time now in my role so have very little time to attend accident prevention meetings, conferences and read research on various safety topics to enable me to keep up to date - so your newsletters are very useful.

I found Tania Hardisty's power point on baby-walkers, very interesting and I will definitely use it with the Health Visitors. It will save a lot of time on a presentation. I

I have decided to concentrate on Carbon Monoxide next year for Child Safety Week and so your website link and information about Carbon Monoxide will also be very useful.

Once again thank you and keep up the good work.'

From one of our clients in Leicester:

"Thanks for the recent newsletter, as usual there are some really worthwhile articles included. Some of this information would not be easily accessible to us otherwise."

From one of our clients in Chichester

"Just to say that I always read your newsletters thoroughly and find the information of very high quality and well put together. It helps me get safety messages out to the people in my District and keeps me up to date with the latest research findings.

A pat on the back for such an excellent service. Thank you."

From a Home Safety colleague in Crewe:

Just wanted to say thank you for you great newsletters, they are always full of useful facts and information and act as a great resource library.

Thank you for your time and efforts

From a Home Safety Colleague in Cleveland

You have for several years now been kindly sending me your regular newsletter via e.mail to our main office where it is printed off and sent over to me. Might I just mention how very informative and useful I find all the information it contains.

I now have the luxury of my own computer complete with e.mail so would be grateful if you could send it directly to me in future. many thanks, keep up the good work!

Sarah Chesters
Health Promotion Specialist - Accident Prevention

I have been involved in Warwickshire PATCHES (Prevention of Accidents To Children Home Equipment Scheme for over four years now and have worked with many safety equipment suppliers. Until I 'discovered' Carole at a child safety conference I thought PATCHES would always beset with various problems.

I can honestly say that through KIDRAPT's flexibility in meeting our needs we can now provide our clients with a more cost effective and efficient service.

The newsletters are always current, to the point and arm me with the information I need in terms of child safety.

I have always found the staff very helpful and they find ways of saving me money which at the end of the day means that more clients can then come through the scheme!

So many, many thanks KIDRAPT!

From our client in Cherwell DC

"Many thanks for your excellent service. Your staff are always pleasant, helpful and knowledgable about all your products. The newsletters are very useful and comprehensive. Long may you continue!"

From our RoSPA colleague in Scotland

"Your information is always straight to the point, and unlike some other newsletters, I never have to sift through pages of vaguely interesting material to get to something useful - you know exactly what your colleagues require. Your genuine interest in safety always shines through!"

A Sure Start in Lancashire:

"We find the newsletter very informative in many ways. It provides us with the evidence based info to back up our own findings, and aids in influencing mainstream services. It also makes us not feel alone in our endeavours, to improve safety for children, and provides good web links. Keep up the good work."

One of our projects in Stockton:

"It is such a pleasure and a refreshing change, to experience the professional, expert, efficient, dynamic and friendly service that you provide. May you thrive and prosper."

From: Helen Dowds, Home Safety Officer, Strabane District Council

Thank you very much for the samples and catalogues. I really appreciate your help and advice. I have an order ready to go and I know the service will be of top quality as usual.
I must praise your staff highly for such wonderful customer service. I have never experienced such service from any company.

From: SRB Funded Project in Nottingham

"Thank you so much for the prompt and reliable service you have given us.  All the items are now received and I have sent the invoice through for payment.  Thanks to you I made the deadline.  Once again a big thank you!"

From: Bernie Ineichen - Support Services Coordinator

"On behalf of all the team at Sure Start Abingdon in Middlesbrough, I would like to formally record our appreciation of the excellent service that Kid Rapt Ltd provides to our home loan safety scheme.  All of the staff are very friendly, knowledgeable in the field of child safety, the associated products, and we can rely on your products conforming to the latest standards.  Your prompt responses to our requests, no matter how large, small or even sometimes vague, coupled with an excellent catalogue, pre purchase samples, and follow up service, has made your company our main choice of supplier.  In our line of work we have many suppliers, but it is our pleasure to state that Kid Rapt is an outstanding company, who we have no hesitation in recommending to any organisation thinking about setting up a similar scheme. Thank you for helping to make our scheme so successful."

From: Sure Start Scheme

"Kid Rapt has, and continues to be, very supportive and informative in helping us to establish a safety equipment loan scheme. By keeping us up to date on current issues, providing honest opinions on safety products and always having time to listen and advise, they have been a key player in the support we can offer families. The centre team would like to say a big thank you, especially to Carol."

From: One of our projects with Blackburn with Darwen Borough Council

"The service Blackburn with Darwen Borough Council has received from Kid Rapt for the SMILES home loan of safety equipment has always been of a consistently high standard. Carol and Cathy are always so friendly and helpful. They keep us informed of changes to equipment and any new items which may enhance our project. The SMILES scheme is extremely happy with the level of advice, support and guidance from Kid Rapt. Many thanks."

From: One of our projects in Flintshire

"Many thanks for the speedy responses to all my queries and questions and particularly for the sample goodies you have sent our scheme. I cannot believe that it is only 3 months since I was first introduced to Kid Rapt. As a complete novice in the field of Home Safety, I have bombarded both Carol and Cathy on a fairly regular basis for advice, suggestions and information. Every time I ring, both are always keen to help and never seem to mind repeating themselves yet again to this complete novice who seems to struggle with making even the most basic of decisions. When our Home Loan Scheme is finally running smoothly, I will try to take all the credit, but if I am honest without the support of Kid Rapt, I would have probably fallen at the first hurdle!"

From: Safe as Houses Project

"Just a few lines to thank you for all your help and support over the past year. May I wish Kid Rapt every success for the future and if I come across any schemes or projects in the near future, I will recommend Kid Rapt and then refer on them on to you."

From: the Annual Report of the Home Safety Action Group

"We have started to deal with a new equipment company called Kid Rapt. Having experienced a lot of problems with previous companies this new venture has proved to be a good decision. Orders are dealt with promptly and professionally and there is always a representative on hand to provide help and assistance. The company keeps us up to date with regular newsletters and quite often sends out samples of new equipment for us to try out. All round Kid Rapt have proved to be a good move forward for us."

From: one of our projects in Scotland:

"Thanks for the current newsletter could you please post me the information on the home safety congress as I was unable to make it to this but would love anything that was available for information and think this is a great thought from yourselves to offer this to the schemes have a great Christmas at Kidrapt you all deserve it. Happy to be doing business with you all."

From; one of our London Authorities.

"The service we receive from you is second to none, we cannot express enough how highly we recommend your service. You are knowledgeable, very competitively priced and keep us abreast of all relevant information we need to make our purchasing decisions. Whenever we have a call from other schemes just starting up and looking for advice and a reliable supplier, we always recommend they should use Kid Rapt."

From; one of our projects in West Lothian

"I wonder if you would be kind enough to pass on to your staff my compliments on the exemplary service they have demonstrated recently. I really have been most impressed by Kidrapts' professionalism and standards of service. I have recommended the company to another organisation which is setting up another scheme"

One of our clients from the West Midlands